If you ’ rhenium running into this error, there are a few solution methods you can try, but you ’ ll first need to check if the servers are down or not to save yourself the trouble of going through multiple trouble-shoot steps.
Check Apex’s server status
There are multiple ways to check if Apex ’ s servers are down. If you navigate to the official help page of Apex, you ’ ll notice a small server-status tracker that will be toward the veracious corner of your screen. If the condition measure is red, the servers are down and you ’ ll have no choice but to wait for Respawn to roll out a sterilize. alternatively, you can besides check out the Down Detector page for Apex, where you may find other players reporting bugs. In some cases, the server tracker on the official web site may be slowly to pick up waiter outages, while players will be the first base ones to report if there ’ s something amiss with Apex. Community hubs like Apex ’ s Reddit page can besides be decent places to visit to see if other players are reporting similar errors. If besides many other players are getting the not Connecting to Server error, you may want to keep an eye on Apex ’ s Twitter account since the developers keep the fans updated there. Players, who play Apex on their console, should check the waiter status of PlayStation Network and Xbox Live. If PSN or Xbox Live goes down, the outage will besides affect other on-line games like Apex.
Restart your router and gaming device
If the servers are ticket, but you distillery can ’ metric ton log into Apex, you should try resetting your router and gambling device. Resetting your router will allow you to troubleshoot your home network. If the problem was being caused due to your internet serve provider ( ISP, ) resetting your router will assign you a new road of connection between you and your ISP, which will do the lapp for your connection to Apex ’ mho servers. Resetting your bet on device at the same time will allow you to troubleshoot your system since the error can besides appear ascribable to software bugs in rare cases. Doing the two at the same fourth dimension will be time-efficient, and you should wait a few seconds before turning on both of them.
Try out a different DNS
Like game servers, DNS servers can besides go down from clock time to prison term and induce players to have connectivity issues. When that ’ s the shell, you may realize that your internet is getting slower and you may not even be able to load network pages. Most players use the default DNS address, which tends to be assigned by their ISP, and switching over to a commercially available one will allow you to check if your DNS is acting up. While changing your DNS can be bare if you ’ re on personal computer, it can be a preferably complicated action on early platforms if you haven ’ t done it before. PS5 users can follow the steps hera to change their DNS, or hera if you ’ re on Xbox Series X/S. Nintendo Switch users can refer to this guide to manually enter DNS settings. Once you change DNS settings, restart your device and try logging into Apex again.
Submit a support ticket
Screengrab via Respawn Entertainment If the servers are up and you weren ’ thyroxine able to fix the error by trying the methods above, your death choice will be contacting Apex ’ s support team. forefront over to Apex ’ s official aid page and navigate to the bottom. Click on the Contact Us button to submit a ticket. Explain all the troubleshooting steps you ’ ve tried in your tag and provide screenshots, or even a video. The more details you provide for the support team, the fast they ’ ll be able to pin the problem down for you. You should get a answer within a couple of days, including more trouble-shoot methods to try out, or the confirm companion may ask you to provide more details. When you ’ rhenium running into the not Connecting to Server error due to something on Apex ’ mho end, you won ’ deoxythymidine monophosphate have to do anything since the support team will fix the erroneousness for you. If you ’ re receiving the not Connecting to Server error due to a server offspring, it may take a few hours for Respawn to roll out a fix in some cases. Players who ’ d silent like to get their day by day acid of Apex during this time can use the downtime to improve their gameplay.
Learning how to efficiently improve your bearing in Apex can be a decent starting signal to give yourself an edge when you return to the game, and you can besides watch old tournament replays on YouTube to observe how professional players rotate around the map and see if you can pick anything up from them. Studying the game alongside playing it will be the samara to improving more and rack up more kills the future prison term you log into Apex .